FAQs

You will receive a tracking number via email and phone number once your order is dispatched. Use this number to track your package’s status on our website or the courier’s site.

Delivery times depend on your location and the selected shipping option. You will receive an estimated delivery date during checkout and a tracking number once your order is shipped.

Yes, you can change your shipping address if the order hasn’t been processed yet. Contact our customer service as soon as possible to update your details.

We offer free shipping on certain orders, usually above a specific amount. Check our promotions or see if your order qualifies at checkout.

Yes, once your order has been dispatched, you will receive a tracking number via email and phone number to monitor its delivery status.

If your order is delayed beyond the expected delivery date, please contact our customer service team, and we will look into the issue with the courier.

If you miss the delivery, the courier will either attempt a re-delivery or leave a notice with instructions on how to collect your package. You can also contact the courier directly to reschedule.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will help resolve the issue by either replacing the item or issuing a refund.